Privacy Policy
Last updated: August 2024
Thank you for choosing Hivemana! We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our integrated platform (“Services”).
By using our Services, you agree to the terms of this Privacy Policy and our Terms of Service. Please read this Privacy Policy carefully. If you do not agree with our practices, please do not use or access our Services.
1. Information We Collect
- Personal Information
We may collect personal information such as your name, email address, billing details, and other information you provide when registering for an account or subscribing to our Services.
- Usage Data
We collect information about how you interact with our Services, including the pages you visit, your browser type, your IP address, and other diagnostic data. This helps us improve the user experience and performance of our platform.
- AI-Related Data
Certain modules within our Services may utilize artificial intelligence (AI) features. If you choose to use these AI-enabled features, we may process the information you provide (e.g., text input) to generate insights, suggestions, or other AI-driven functionalities.
- Cookies and Similar Technologies
We use cookies and similar tracking technologies to monitor user activity and store certain information. You can refuse cookies through your browser settings, but doing so may limit your access to certain features of our Services.
2. How We Use Your Information
- Providing and Maintaining the Services
We use your personal information to set up and maintain your account, process transactions, and provide the features you request, including AI-based functionalities.
- Improving and Developing Our Services
We analyze usage trends and feedback to enhance the Services. This includes using AI to deliver more relevant content and product improvements.
- Communications
We may send account-related notifications, updates, and promotional materials if you have opted in. You can unsubscribe at any time by following the opt-out instructions in our emails or contacting us at support@hivemana.com.
- Legal Obligations and Enforcement
We may use or disclose your information to comply with applicable laws, regulations, or legal processes, and to enforce our Terms or protect our rights or the safety of others.
3. Sharing and Disclosure of Information
- Service Providers
We may share information with third-party service providers who perform services on our behalf, such as payment processing, hosting, analytics, or AI model providers. These parties are contractually obligated to protect your information and use it only for the services we request.
- Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you if such a transfer occurs and becomes subject to a different privacy policy.
- Legal Requirements
We may disclose your information if required by law or in response to valid requests from public authorities (e.g., a court or a government agency).
4. Data Retention
We retain personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. We may retain aggregated or anonymized data indefinitely for research or statistical purposes.
5. Security
We employ reasonable measures to protect your information. However, no electronic storage or internet transmission is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we may have collected such information, please contact us so we can delete it.
7. International Data Transfers
Your information may be transferred to and maintained on servers located in countries outside of your jurisdiction. By using our Services, you consent to the transfer of your information to countries with possibly different data protection rules than your country.
8. Your Rights and Choices
- Account Information
You can review or modify your account information at any time by logging into your account settings.
- Opt-Out of Communications
You may opt out of receiving promotional communications by following the unsubscribe link in any promotional email or by contacting us at support@hivemana.com. You will continue to receive transactional messages regarding your account.
- Data Subject Requests
Depending on your jurisdiction, you may have rights to access, correct, delete, or limit the use of your personal information. Please contact us if you wish to exercise these rights.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this document or by email if appropriate.
10. Contact Us
If you have any questions or comments about this Privacy Policy, please contact us at support@hivemana.com.
By using our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.